These terms apply when you buy from getmeatmate.com. Please read them before you order. If you live in the EU, nothing here takes away the rights the consumer law of your country gives you.
Swift Commerce Sweden AB
Organisation number 559456-0731
VAT number SE559456073101
Vargagårdsvägen 57, 434 61 Kungsbacka, Sweden
Email: support@getmeatmate.com
Each product page describes the product, what is in the box and its main features. Prices include VAT. Shipping costs, if any, are shown in the cart and at checkout before you pay. The price that applies is the one shown when you place your order.
When you place an order, you make an offer to buy. The contract is formed when we send you the order confirmation by email. If a product cannot be delivered, for example because it is out of stock, we tell you as soon as we can and refund anything you have paid.
You pay at checkout with one of the payment methods shown there. Some methods, such as invoice or instalments, are provided by the payment company under its own terms, which you accept with them.
We ship to Sweden and the Netherlands. We dispatch within one or two working days, and delivery then takes 5 to 10 working days to Sweden and 5 to 8 working days to the Netherlands. Our Shipping policy has the details. The risk for the goods passes to you when you, or someone you name, receive them.
If you do not collect a parcel from the pickup point, it is returned to us. We then refund your order minus the actual cost of the return shipment, at most €35.
You have the right to withdraw from your purchase within 14 days without giving a reason. We extend this to 30 days from the day you, or someone you name, receive the goods. For an order delivered in several parcels, the period runs from the day you receive the last one.
How to withdraw. Tell us before the period ends, in any clear way:
Sending the goods back. Send the goods back to us within 14 days of telling us. Once you have told us, we send you a prepaid return label by email. If you use it, its cost of €15 is deducted from your refund. You may also send the goods back yourself, at your own cost and risk.
Your refund. We refund all payments we received from you, including the standard shipping cost, within 14 days of the day you told us you withdraw. We may wait with the refund until the goods are back with us or you show us you have sent them, whichever comes first. We refund to the payment method you used, at no cost to you. If you chose a more expensive delivery than our standard delivery, we refund the standard cost only.
Handling the goods. You may handle and try the product as you would in a shop. If it has been handled more than that, for example used to cook, we may deduct an amount for the loss in value.
Fill in this form and send it to us only if you want to withdraw from the contract.
To: Swift Commerce Sweden AB, Vargagårdsvägen 57, 434 61 Kungsbacka, Sweden, support@getmeatmate.com
I hereby give notice that I withdraw from my contract of sale of the following goods:
Ordered on / received on:
Order number:
Name:
Address:
Signature (only if this form is sent on paper):
Date:
If a product is faulty, you have the rights the law gives you. In Sweden you can complain about a fault for three years after delivery, and a fault that shows within two years is presumed to have been there from the start. In the Netherlands a product must work as you may reasonably expect for its normal lifetime. Tell us within a reasonable time after you notice the fault; within two months is always in time. We then repair or replace the product, or, if that is not possible, give you a price reduction or a refund.
On top of your legal rights, MEAT MATE products come with a one year warranty from delivery. It covers faults in materials and workmanship under normal use, and we repair or replace the product free of charge. It does not cover damage from misuse, accidents or changes made to the product, or normal wear. To use it, send us your order number and a short description of the fault through our support form. The warranty is given by Swift Commerce Sweden AB, Vargagårdsvägen 57, 434 61 Kungsbacka, Sweden, and applies in Sweden and the Netherlands. It does not limit your legal rights.
If something is wrong, email support@getmeatmate.com and we will do our best to solve it with you. If we cannot agree and you live in Sweden, you can turn to Allmänna reklamationsnämnden (ARN), Box 174, 101 23 Stockholm, www.arn.se. If you live elsewhere in the EU, the European Consumer Centre in your country can help. You can always take a dispute to court.
We are responsible for the products we sell as set out in these terms and in the law. Nothing in these terms limits liability that cannot be limited by law.
We handle your personal data as described in our Privacy policy.
Swedish law applies to these terms. If you are a consumer living in another EU country, you also keep the protection of the mandatory consumer law of that country.
We may update these terms. The terms that apply to your order are the ones published when you placed it.
Last updated: 27 October 2026